FAQ's

Frequently Asked Questions

Explore our common queries about our competitions and services.

Select the competition you’d like to enter, choose the number of tickets, and complete the checkout process. You’ll receive confirmation by email.

All participants must be 18+ and UK residents. Each competition has its own closing date, ticket limits, and entry requirements.

👉 For full details, see our [Terms & Conditions] section.

Each competition has a set draw date displayed on the competition page. 

Winners are chosen using a randomised draw, held live on Facebook or announced on our site.

Winners are announced shortly after the draw. We’ll contact winners directly by phone or email.

Congratulations! We’ll contact you directly to arrange delivery or payment of your prize. 

Our first contact will be made via telephone followed by email if we can’t reach you.

You have 7 days from the announcement to claim.

Unclaimed prizes may then be released for future competitions.

If a competition doesn’t sell out, the draw will still take place. Winners are drawn from all valid entries.

You must be at least 18 years old and a UK resident.

Yes, each competition has a maximum number of entries per person, which will be clearly displayed on the competition page.

Reach out through our [Contact Page] — we’re happy to help.

Need more help? Reach out to us!

If you have any further questions or need assistance beyond our FAQ, don’t hesitate to get in touch. Our team is here to provide you with all the information you need to fully engage with our competitions.