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Your Privacy Matters
Privacy Policy
Last updated: [25/08/2025]
Essential Comps Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant legislation.
By using our website or entering our competitions, you agree to the terms of this Privacy Policy.
1. Who We Are
Essential Comps Ltd is a UK-based prize competition operator.
Company Number: [16657261]
Email: info@essentialcomps.co.uk
Website: https://essentialcomps.co.uk
2. What Data We Collect
We may collect and process the following types of personal information:
Customer Identification
Name, postal address, email address, phone number, date of birth
Account & Transaction Data
Login credentials (if you register for an account)
Payment confirmation data (processed securely via third-party providers such as Stripe, PayPal, WooCommerce Payments)
Competition entries, order history, ticket allocations
Technical Information
IP address, device type, browser type, operating system, site usage data (via analytics tools)
Marketing Preferences
Your consent to receive marketing emails, newsletters, or SMS messages
Special Requests / Support Enquiries
Information you provide when contacting us through our contact form, email, or postal mail
We do not collect or store card payment details directly — all payments are processed securely by trusted third-party gateways.
3. How We Use Your Information
We use personal data for the following purposes:
To process and confirm competition entries and ticket purchases
To contact winners and arrange prize delivery
To maintain records of purchases and entry history
To prevent fraud and ensure compliance with competition rules
To manage accounts and provide customer support
To send service updates and competition announcements
To send marketing communications (only with your consent)
To analyse site performance and improve services
4. Legal Basis For Processing
We only process your data where there is a lawful basis under UK GDPR:
Contract – to fulfil an entry or service request
Consent – for marketing and optional communications
Legitimate Interest – fraud prevention, business operations, customer service
Legal Obligation – compliance with applicable laws or regulatory requirements
5. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
Account information is retained while your account remains active.
Transaction records are kept for up to 6 years in line with UK tax and accounting laws.
Marketing consent can be withdrawn at any time, and your details will be removed from mailing lists.
6. Sharing Your Information
We do not sell your personal data. We may share it only with:
Payment processors (e.g., Stripe, PayPal, WooCommerce Payments)
Delivery partners for prize fulfilment
Professional advisors (e.g., accountants, legal advisors) where required
Regulatory bodies or law enforcement if legally required
All third parties are contractually bound to keep your information safe and only process it as instructed.
7. International Transfers
Some of our third-party service providers may transfer data outside the UK (e.g., Meta, Google). In these cases, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses approved under UK GDPR.
8. Your Rights Under Data Protection Law
You have the following rights with respect to your personal data:
Right of Access – request a copy of the data we hold about you
Right of Rectification – request correction of inaccurate or incomplete data
Right of Erasure – request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing – request limited use of your data in certain circumstances
Right to Data Portability – request transfer of your personal data to another provider
Right to Object – object to certain processing (e.g., direct marketing)
Right to Withdraw Consent – withdraw consent for marketing at any time
To exercise your rights, please contact us at: info@essentialcomps.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled:
https://ico.org.uk
9. Data Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or loss. These include:
Encrypted data transmission (SSL certificates)
Secure payment gateways
Password protection and account security measures
Restricted staff access to personal data
10. Cookies
Our website uses cookies and tracking technologies. These are explained fully in our [Cookie Policy]. You can manage your cookie preferences at any time via our cookie banner.
11. Changes To This Policy
We may update this Privacy Policy from time to time to reflect legal changes or improvements in our services. The most recent version will always be published on our website.
We're Here to Help
Have Questions?
Feel free to reach out for any inquiries you may have regarding our competitions and services.
Contact Us Directly
You can also use our contact form for any privacy-related concerns or feedback.
Connect with Us
Follow us on social media for updates and announcements about upcoming events.
