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Our Security Enables Yours

Security

1. Reporting Security Issues

If you believe you have discovered a security vulnerability affecting our website or systems, please notify us as soon as possible by emailing: info@essentialcomps.co.uk

When reporting a vulnerability, please include:

 

  • Your name and contact details

  • A clear description of the issue

  • Supporting evidence (screenshots or logs, if available)

 

We take all reports seriously and will investigate fully. Where necessary, we may report findings to the appropriate authorities. Please note that due to the volume of communications, we cannot respond to anonymous reports.

2. Key Security Features

Data Encryption

  • All communication between your device and our website is encrypted using SSL (Secure Socket Layer) technology.

  • Sensitive data is always transmitted securely.

Secure Payments

  • We use trusted third-party payment gateways (Stripe, PayPal, WooCommerce Payments) to process all transactions.

  • We do not store card details ourselves.

  • All transactions are safe, transparent, and compliant with PCI DSS standards.

User Privacy

  • We never sell your data.

  • Personal information is only shared with third parties where strictly necessary and always under contract (see our [Privacy Policy]).

Account Security

  • User accounts are protected with secure password requirements.

  • Additional security features such as two-factor authentication may be used to safeguard against unauthorised access.

  • We recommend users keep their login details confidential and update passwords regularly.

3. Our Commitment

  • Regular audits and monitoring to detect unusual activity.

  • Strong fraud-prevention measures to protect competition integrity.

  • Ongoing improvements to security as technology evolves.

4. Frequently Asked Questions

How do you ensure my data is safe?

We apply industry-standard encryption, secure payment gateways, and account protection measures to keep your data secure. Full details are in our [Privacy Policy].

What happens if I lose my ticket?

Contact our support team. We will verify your purchase and reissue confirmation where appropriate.

Are my payment details secure?

Yes. All payment processing is handled by trusted third-party providers. We never store your full card details.